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  • Other health complaints organisations

    Australian Health Practitioner Regulation Agency
    Health complaints organisations, sometimes called health complaints entities (HCEs), investigate concerns about health systems or health service providers. ... If a health…
    Date published 2 November 2023
    www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
  • What we do

    Australian Health Practitioner Regulation Agency
    We manage complaints and concerns raised about the health, performance and conduct of individual health practitioners on behalf of the National Boards, except in New South…
    Date published 29 May 2023
    www.ahpra.gov.au/About-Ahpra/What-We-Do.aspx
  • Checklist for practitioners handling feedback and complaints

    Australian Health Practitioner Regulation Agency
    For example, they can make a complaint to a health complaints entity in their state or territory, or to a National Board.. ... People may raise a complaint directly with a…
    Date published 20 December 2023
    www.ahpra.gov.au/Resources/Checklist-for-practitioners-handling-feedback-and-complaints.aspx
  • Organisation

    Australian Health Practitioner Regulation Agency
    The 731 complaints we received were about 1,163 issues. A complaint may include more than one issue. ... Ahpra issued 135 evidentiary certificates, most in response to…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx
  • Public protection in focus in latest reforms

    Australian Health Practitioner Regulation Agency
    Other updates relate to the assessment and investigation process, including being able to compel practitioners to provide information earlier in the complaints process. ...…
    Date published 15 May 2023
    www.ahpra.gov.au/News/2023-05-15-public-protection-in-focus-in-latest-reforms.aspx
  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Reflect on and respond to patient complaints. Monitor, respond to and report complications, adverse events, complaints. ... Refer relevant concerns to health complaints
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx
  • Media release

    Medical Board
    4.2% of medical practitioners had a complaint made about them . across Boards, 40% of notifications were about clinical care, 9% were about medications, 8% about health…
    Date published 1 November 2013
    www.medicalboard.gov.au/News/2013-11-01-media-release.aspx
  • Ahpra Annual report 2022/23

    Australian Health Practitioner Regulation Agency
    6.0% health complaints entity. 1.5% Board initiated. 1.5% employer. 16.4% other. ... 2.9% registration suspended. 9.7% referred to another body or retained by a health…
    Date published 8 November 2023
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  • FAQ for Students

    Australian Health Practitioner Regulation Agency
    The student register is not a public register. Health services and other entities seeking proof of a student’s registration will need to contact the education provider with…
    Date published 18 February 2013
    www.ahpra.gov.au/Registration/Student-Registrations/FAQ-for-Students.aspx
  • Joint project – Consumer health complaints

    Australian Health Practitioner Regulation Agency
    Recognising that Ahpra is one of many bodies managing consumer health complaints, we have sought regular engagement with health complaints entities in each state and…
    Date published 2 November 2023
    www.ahpra.gov.au/About-Ahpra/Our-engagement-activities/Joint-project.aspx
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Page reviewed 27/08/2015